Terms of Service
By accessing or using the CustomSpins website and services, you agree to comply with and be bound by the following terms and conditions. Please read these Terms of Service carefully before making a purchase.
1. Acceptance of Terms
By using our website or making a purchase, you agree to these Terms of Service. If you do not agree to these terms, you should not use our website or make any purchases.
2. Account Registration
To make a purchase on CustomSpins, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update your information as necessary.
3. Product Information
We make every effort to ensure that the information, including descriptions, images, and prices, on our website is accurate. However, errors may occur, and we reserve the right to correct any inaccuracies, including pricing errors, without prior notice.
4. Orders and Payment
By placing an order on CustomSpins, you are making an offer to purchase the products in your cart. We reserve the right to accept or decline your order. Payment for orders must be made in full at the time of purchase. Accepted payment methods include credit cards, debit cards, and other payment options available on our site.
5. Custom Products
For personalized or custom products, you are responsible for providing accurate images and details during the order process. CustomSpins is not responsible for errors in the customization based on the information you provide.
6. Shipping and Delivery
Shipping times may vary depending on your location. Once your order is processed, custom products are printed and handboxed, and shipping typically takes 7-9 business days. We are working to improve shipping times, but we cannot guarantee specific delivery dates. Please refer to our Shipping Policy for more details.
7. Refunds and Returns
We want you to be satisfied with your purchase. Please refer to our Refund Policy for information on returns, cancellations, and refunds. There are no refunds on opened items, cancellations, or after 7 days from the delivery date.
8. Privacy and Data Protection
We value your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.
9. Intellectual Property
All content on the CustomSpins website, including images, logos, text, and graphics, is the property of CustomSpins and is protected by copyright laws. You may not use, copy, or distribute any content from our site without our express permission.
10. Limitation of Liability
CustomSpins will not be liable for any damages, including indirect, incidental, or consequential damages, resulting from the use of our products or website. Our liability is limited to the total amount you paid for the product.
11. Indemnification
You agree to indemnify, defend, and hold harmless CustomSpins, its affiliates, officers, employees, and agents from any claims, damages, or losses arising out of your use of our website or products.
12. Changes to Terms of Service
We reserve the right to modify or update these Terms of Service at any time. Any changes will be posted on this page with the updated date. Please review these terms regularly to stay informed.
13. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the province of Ontario, Canada, and you agree to submit to the exclusive jurisdiction of the courts located in Ontario.
14. Contact Us
If you have any questions or concerns about our Terms of Service, please contact us.