At CustomSpins, we are committed to delivering your personalized order as quickly as possible. Please review our shipping process below:

1. Order Processing
All orders are processed within 48 hours of being placed. Once your order is received, we begin preparing your custom product.

2. Custom Picture Printing & Handboxing
After processing, your custom picture will be printed in our warehouse, and each product is carefully handboxed. This step is typically completed on Day 3 after your order is placed.

3. Shipment Preparation
On Days 4-5, we prepare your order for shipment, ensuring everything is packed securely and ready to be sent out.

4. Shipping to Your Country
Once ready, your order will be shipped out to your country. Shipping generally takes 7-9 business days, depending on your location.

5. Working on Faster Shipping
We are continuously working to improve our shipping times and are actively exploring options for faster delivery to provide you with a better shopping experience.

6. Shipping Delays
While we strive to meet our estimated shipping times, please note that delays can occur due to factors beyond our control, such as customs processing or postal service issues. We appreciate your patience.

7. Tracking Information
Once your order has shipped, we will send you tracking information so you can monitor the progress of your delivery.

8. Contact Us
If you have any questions about your order or need assistance, please reach out to us.