At CustomSpins, we strive to ensure you are completely satisfied with your purchase. Please read our refund policy carefully before making a purchase.

1. No Refunds on Opened Items
We cannot accept returns or issue refunds for items that have been opened or used. Please ensure the product is in its original, unopened condition if you wish to return it.

2. No Refunds on Cancellations
Once an order is placed and processed, we cannot offer cancellations or refunds. Please double-check your order before completing the purchase.

3. No Refunds After 7 Days
We offer a 7-day window from the date of delivery to request a refund for any eligible products. After this period, no refunds will be issued.

4. Eligibility for Refunds
Refunds will only be considered in cases where the product is defective, damaged, or if there was an error in processing your order. To request a refund, please contact us within 7 days of receiving your order. You will be asked to provide proof of purchase and any supporting evidence of the defect or issue.

5. How to Request a Refund
To initiate a refund request, please contact us at [Your Contact Email]. Include your order number, the reason for the refund, and any supporting documentation, such as photos of damaged or defective items.

6. Shipping Costs
Shipping costs are non-refundable. You are responsible for the cost of return shipping if applicable.

7. Exchanges
If your product is defective or damaged, we may offer an exchange for the same product, subject to availability. Please contact us for further assistance.

8. Changes to This Refund Policy
We reserve the right to update this Refund Policy at any time. Any changes will be posted on this page, and the date of the most recent update will be noted at the top. Please review this policy regularly.

9. Contact Us
If you have any questions or concerns about our Refund Policy, please contact us.